Updated: 6th August 2021

Covid-19 Update

All Registrations include a 14-day Cash Refund Policy for runner cancellations. A 100% Race Refund is available for cancellations or postponements due to local Covid-19 restrictions. Note that all charitable donations are non-refundable.

Participant Registration Cancellations

Days Prior to Race>9190-6160-3131-1414-3<3
Registration Fee Refund100%75%50%25%0%0%
Registration Add-ons Refund100%100%100%100%100%100%
Registration Changes ²£0£0£0£0£0£10
(Including 14-day Cash Refund Policy)
  1. Cash refunds are available within 14 days of event registration and a minimum of 14 days remaining prior to the event start date.
  2. Registration changes include distances/board class, categories, team. Permitted up to 3 days prior to race start.
  3. Refunds requested more than 180days after transaction will have the payment processing fee deducted.
  4. A payment portal fee is deducted prior to any refund equal to £1.

NB. Please note that all charitable donations collected from registrations are non-refundable.  

Organiser Event Cancellations & Postponements

Days Prior to Race>9190-6160-31
Registration Fee Refund100% ¹ ²100% ¹ ²100% ¹ ²
Registration Add-ons Refund100% ²100% ²100% ²
  1. Organiser specific and applies to event registrations hosted by GBSUP only.
  2. Applies to total event purchase including Add-ons purchases not collected.
  3. For non GBSUP hosted registrations refund are requested via the host.

NB. Please note that all charitable donations collected from registrations are non-refundable.